Privacy: what we know about you, and what we don't.

This is a translation. If it differs from the Arabic version, the Arabic version applies.

We do not ask you for any data on this website, except your phone number if you are our client and want to track your invoice or contract. We use one measurement tool, the Meta Pixel, to see how our ads on Facebook and Instagram perform, and we do not load it on the tracking page.

The Meta Pixel sends Meta, from your browser and from our website's server: the pages you open, your taps on the WhatsApp or email buttons, your IP address and browser type, and an identifier Meta keeps in a cookie (_fbp). We do not send your name, your number, or what you type.

If your browser sends the Global Privacy Control signal, we do not load the pixel at all.

What you type in the draft tool stays in your browser. It reaches us only if you send it yourself, on WhatsApp or by email.

Your browser saves your choices for dark mode and reduced motion, and neither of them reaches us.

When you message us on WhatsApp or by email, we use your message and your number or email address to reply to you, to write your quote and to follow up on your request, as described below.

Invoices, contracts, and the tracking page

When we issue you an invoice or a contract, our website's server keeps what is needed to show it to you: your name or your company's name, the document number and date, its items and amounts, your payments, and the contract's stages and dates.

We keep your phone number safe: for invoices and contracts we keep an encrypted fingerprint of it, which we use to check what you type, and its last two digits; in our client register we keep it encrypted so we can reach you.

When you enter the document number and your phone number on the tracking page, we use them only to check them. We log every attempt (its time, and whether it succeeded) without your IP address, and we delete this log after 90 days. To protect documents from guessing, we count failed attempts for each number and each phone, as fingerprints that do not reveal them, for one month.

After the check, we place one necessary cookie in your browser for 15 minutes, so you can view and print the document. Nothing from the tracking page reaches Meta.

We write invoices and contracts with the help of Claude, an AI tool made by Anthropic, so a document's data passes through it while we write it, including your phone number.

If you sign a contract on the tracking page, we keep the name you typed, the signature you drew, the time of signing, and the document's fingerprint.

We do not sell your data or share it with any outside party, except the tools named on this page, or a competent government authority that requests it by an official decision.

To see or correct your data, write to us at the email below.

When you message us or fill in our ad's form

If you message us on WhatsApp, or fill in a form in one of our ads on Facebook or Instagram, we keep in our client register on our website's server: your name and your business, your phone number and your email address if you gave it to us, your city, how you found us, the service you ask about, the stages of our conversation, short notes written by our team, and follow-up dates.

We keep this to reply to you and follow up on your request on time, and to learn which of our ads and channels bring us clients. We do not sell your data.

If you came to us through one of our ads on Facebook or Instagram, and your request becomes serious or we agree to work together, we tell Meta so, along with your phone number and email address in an unreadable encrypted form (a hash), the form's lead identifier if you filled in an ad form, and the value of the agreement once it is made, so we can learn which ads reach the people who really need our services. We do not send your name, what you wrote, or our team's notes, and we send nothing about people who found us another way.

Your phone number and email address are stored encrypted. Only the sales representative in charge of you and Maizny's owner can see your record, and our representatives cannot download the list.

If you fill in a form in our ad on Facebook or Instagram, Meta sends the answers you wrote in it to a private spreadsheet of ours on Google, and from there they move to our client register.

Follow-up reminders reach our team on Telegram and by email. They hold the follow-up's time and kind, your name or your business's name and the title of your request; on Telegram also what you asked for and what you wrote about your work in the form, and the stage of your request. Your full phone number reaches only the Telegram chat of Maizny's owner; a sales representative sees at most its last two digits, and email never carries it. No amount is ever sent. Telegram messages pass through the servers of Telegram, and our team can write a short note there about its conversation with you, which is saved in our client register.

A member of our team may send a colleague, through a messaging app such as WhatsApp or Telegram, a summary of your request: your name, your phone number, your business, what you asked for, its stage, the latest of our conversation with you and the follow-up date, with a link to your file in our panel. The summary our panel prepares holds no email address and no amount. The link opens only for someone who is signed in and already allowed to see your file, and we record who sent the summary.

Maizny's owner uses Claude, an AI tool made by Anthropic, to manage this register, so it sees names and notes, and it sees your phone number when the owner types it in or asks for it.

Maizny's management, meaning the owner and the executive director, also uses an assistant that runs on Claude, made by Anthropic: on Telegram or in our panel, in writing or by voice, either of them tells it what happened in a conversation with you or asks it about your request, and it records the conversation and the follow-up date in our register. From your file nothing is saved until the person who asked confirms it. The assistant also suggests to our sales team the text of a WhatsApp message to you, which they review before sending it. The assistant reads your name, your business's name, your request and what our team wrote about our conversation with you; numbers and amounts are taken out first, so it never reads your phone number or any amount. A voice note reaches OpenAI as it is, to be turned into text, together with your name or your business's name when your follow-up is overdue, due today or due tomorrow, or when your file is the one open, only so that the name is written correctly; the assistant then reads that text within the same limits.

If there is no activity between us for six months, we archive your record, and after two years we erase your personal data from it, unless you became our client.

To see or correct your data, or to ask us to erase it at any time, write to us at the email below.

For any question about your data, write to us: info@maizny.com

Last updated: November 12, 2026